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Troubleshooting

Operator’s Manual

Please contact Masimo Technical Services with any questions or assistance you may need regarding your Masimo Fingertip Pulse Oximeter. For customers in the USA, support is available at TechSupport-US@masimo.com or (800) 326-4890. For customers traveling outside the USA with their Masimo Fingertip Pulse Oximeter, local contact information can be found at http://service.masimo.com.

Device Compatibility

Compatible with iOS 10, 11, 12, 13, and 14: iPod Touch (5th generation), iPhone 4S, iPhone 5, iPhone 5S, iPhone 5C, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone X, iPad Mini (1st generation), iPad Mini (2nd generation), iPad Mini (3rd generation), iPad Mini (4th generation), iPad 2 **, iPad 3, iPad 4, iPad Air, and iPad Air 2.

Compatible with Android Jelly Bean**, KitKat, Lollipop, and Marshmallow: Samsung Galaxy Note 10 (2014 edition), Samsung Galaxy Note 4, Samsung Galaxy Note 3, Samsung Galaxy Note II, Nexus 9, Nexus 7, Nexus 6, Nexus 5, Samsung Galaxy S6, Samsung Galaxy S5, Samsung Galaxy S4, Samsung Galaxy S3, Huawei Ascend Mate 7, Droid Mini, Motorola RAZR M, Xiaomi Mi4, Micromax Canvas Juice 2, Micromax Unite 3

  • *No support for Bluetooth LE which is required for MightySat.
  • **No support with Jelly Bean 4.1 and 4.2 which is required for MightySat.